Returns & Exchanges

At Quality Liquor Store, we strive for complete satisfaction with every bottle; however, due to legal regulations, returns are only accepted for damaged or incorrect items within 14 days of delivery. Please ensure all original packaging and seals remain intact to qualify for a replacement or refund.

Return Process

• 1.
  Inspect Your Delivery

  Examine your order immediately upon arrival for any signs of breakage, leakage, or incorrect labeling before opening the bottles.

• 2.
  Contact Support

  Email our customer service team with your order number and clear photographs of the damaged or incorrect product to initiate a claim.

• 3.
  Await Authorization

  Our team will review your request within 48 hours and provide a Return Merchandise Authorization (RMA) number and a prepaid shipping label if applicable.

• 4.
  Secure Packaging

  Pack the items securely in the original shipping box and drop the package off at any authorized carrier location to complete your return.